Privacy policy

Last Updated: October 07, 2025

This Privacy Policy describes how cordmans.com collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://cordmans.com or otherwise communicate with us regarding the Site. For purposes of this Privacy Policy, "you" and "your" mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the October 07, 2025 date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from various sources, as outlined below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

Information We Collect Directly from You:

  • Contact details, including your name, address, phone number, and email.
  • Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information, including your username, password, security questions and other information used for account security purposes.
  • Customer support information, including the information you choose to include in communications with us.

Information We Collect Automatically:

We may automatically collect information about how you access and use our Site, including device details, browser information, IP address, and activity data through cookies and similar technologies.

Information We Obtain from Third Parties:

We may also receive information from service providers such as:

  • Shopify (for store operations).
  • Payment processors (for order and payment processing).
  • Marketing and advertising partners.

How We Use Your Personal Information

  • Providing Products and Services – Process payments, fulfil orders, manage accounts, arrange shipping, and handle returns/exchanges.
  • Marketing & Promotions – Send you updates, promotions, and tailored advertisements.
  • Security & Fraud Prevention – Detect and prevent fraudulent activities.
  • Customer Support – Respond to your queries and improve services.

Cookies

Like many websites, we use cookies to enhance your experience. For more details on Shopify-related cookies, please visit Shopify Cookie Policy.

How We Disclose Your Information

We may share your data with:

  • Vendors, IT support, payment processors, and shipping partners.
  • Business and marketing partners.
  • Affiliates and within our corporate group.
  • Legal authorities, if required by law.

Third Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices, and you should review their policies separately.

Children’s Data

Our services are not intended for children under 16. We do not knowingly collect personal data from minors.

Security & Retention

We use reasonable security measures, but we cannot guarantee complete security. Personal information is retained as long as necessary for providing services, complying with legal requirements, and resolving disputes.

Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data.
  • Request data portability.
  • Withdraw consent.
  • Restrict or object to processing.
  • Manage email communication preferences.
  • You can exercise these rights by contacting us.

Complaints

If you are not satisfied with how we handle your personal data, you may contact us or your local data protection authority.

International Users

We may transfer, store, and process your information outside your country in compliance with applicable laws.

Contact Us

If you have questions, concerns, or would like to exercise your privacy rights, don't hesitate to get in touch with us:

📧 Email: cordmansfootwear@gmail.com
📱 WhatsApp Support: +91-78408 95114 (Available: 10:00 AM – 6:00 PM, Mon to Sat)
🏢 Address: Cordmans Footwear, C-226, Ground Floor, Bawana, Phase 2, Bhorgarh, DSIDC Industrial Area, Delhi – 110040, India
🌐 Website: https://cordmans.com